Terms & Conditions

1. E-vouchers’ are pre-paid vouchers which must be redeemed for a valid ticket to travel on board our sightseeing tour buses.
2. The ticket to travel is valid for use on the outbound date selected on line. Tickets can be redeemed up to 3 months from the travel date, but once presented to the driver, your hop-on hop-off tour ticket lasts for 24 hours.
3. A child is defined of being from aged 5-15 inclusive. Children under 5 may travel free of charge. All children must be accompanied by an adult.
4. A senior is defined as being over 60. Proof of age may be required to present to the driver when you travel.
5. A student is defined as being someone in part-time or full-time education. A student card will be required to present to the driver when you travel to qualify for the reduced rate.
6. Pre-paid vouchers or tickets to travel obtained from an unauthorised source. Stolen, copied illegally or counterfeit vouchers/ tickets will be seized and cancelled. No compensation will be given and travel will not be permitted.
7. The driver reserves the right to refuse travel if someone appears to be intoxicated or uses threatening and abusive behaviour. No refunds will be made in this instance.
8. The ticket to travel must be made available for inspection by the driver, controller or any official of the company on demand.
9. The customer must keep their ticket safe. No refunds will be made in respect of lost. destroyed or damaged tickets.
10. All ticket sales are final: any refunds, exchanges or amendments to travel dates are at the discretion of Bath Bus Company Ltd.
11. Refund policy- at discretion of Bath Bus Company – please contact hq@bathbuscompany.com
12. E-ticket sent when payment made in full.